Privacy Policy

1. Introduction
This Privacy Policy explains how Rakomu collects, uses, stores, and safeguards information when you visit https://rakomu.com/ (the “Website”). Whether you are browsing our collections, creating an account, contacting us, or placing an order, certain information may be processed as part of providing and maintaining our services.

2. Information We Receive
Some information is provided directly by you when interacting with the Website. This may include details such as your name, email address, telephone number, billing address, shipping address, and payment-related information necessary to complete purchases.

We may also collect information automatically when you visit the Website. This can include your IP address, browser settings, device type, operating system, referring websites, and how you navigate and interact with our pages. These insights help us better understand visitor activity and maintain the Website's performance.

3. Purposes of Processing
The information we collect may be used for a variety of operational and administrative purposes, including:

• Completing and delivering orders
• Processing payments
• Responding to inquiries and support requests
• Sending order-related notifications
• Maintaining Website functionality
• Protecting against fraudulent activity
• Improving user experience and services
• Providing marketing communications where permitted

Where promotional communications are offered, you may choose whether to receive them. If you later decide to unsubscribe, you can do so at any time through the instructions included in the communication.

4. Your Choices
When you voluntarily provide information through the Website, you acknowledge that it may be used for the purpose for which it was submitted.

If you would like to update your information, withdraw consent where applicable, or make a privacy-related request, you may contact us at support@rakomu.com. Please note that certain requests may affect our ability to provide specific services or process transactions.

5. When Information May Be Shared
Rakomu does not sell personal information to third parties. Information may be disclosed when required by law, to respond to legal obligations, to protect our rights or property, to enforce our policies, or to investigate activities that may be unlawful or harmful.

6. Website Infrastructure and Payments
The Website is powered by Shopify Inc., which provides the e-commerce technology that allows us to operate our online store.

Information submitted through the Website may be stored through Shopify’s systems and infrastructure. These systems include various safeguards intended to help protect information against unauthorized access.

Payments are handled through secure payment providers. Payment information is processed using recognized security standards, including PCI-DSS requirements where applicable. Sensitive payment details are not retained longer than necessary for transaction processing.

Further information about Shopify’s policies can be found at:
https://www.shopify.com/legal/privacy
https://www.shopify.com/legal/terms

7. Partners and Service Providers
To operate the Website and provide our services, we may work with external companies that assist with areas such as payments, shipping, customer support, analytics, advertising, and technical operations. These providers only receive information relevant to the services they perform on our behalf.

As some providers may be located in different countries, information shared with them may be subject to the laws and regulations of those jurisdictions.

8. Third-Party Destinations
From time to time, the Website may include links to external websites, platforms, or services. Because these destinations operate independently from Rakomu, we are not responsible for their privacy practices, content, or security measures. We encourage visitors to review their policies before sharing personal information.

9. Website Insights and Analytics
We may use Google Analytics and similar tools to better understand visitor behaviour, measure Website performance, and identify opportunities for improvement. These services may collect information about browsing patterns, traffic sources, and interactions with Website content.

10. Cookies
Cookies and related technologies are used to support the operation of the Website, remember preferences, understand visitor activity, and improve overall functionality.

You may control cookie settings through your browser or through any preference tools made available on the Website. Restricting cookies may affect how certain features function.

Additional information regarding Shopify cookies is available at:
https://www.shopify.com/legal/cookies

11. Protecting Information
We take reasonable steps to protect personal information through administrative, technical, and organizational measures designed to reduce the risk of unauthorized access, misuse, alteration, or disclosure.

Although we apply commonly used security practices, including encryption technologies where appropriate, no online environment can be guaranteed to be completely immune from security risks.

12. How Long Information Is Kept
Information is retained only for as long as reasonably necessary to support business operations, comply with legal obligations, resolve disputes, maintain records, or protect our legitimate interests.

13. Future Changes
As our Website and services continue to develop, this Privacy Policy may be updated from time to time. Any revised version will be published on this page and will become effective upon publication.

If Rakomu becomes involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, relevant information may be transferred as part of that process, subject to applicable privacy and data protection requirements.