Terms of Service

1. Introduction
This Privacy Policy explains how information is collected, used, and protected when you visit https://rakomu.com/ (the “Website”). By using the Website, you acknowledge the practices described in this policy.

2. Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, billing and shipping addresses, and payment details when placing an order or contacting us.

We may also automatically collect technical information such as your IP address, browser type, device information, operating system, referral sources, and Website usage data.

3. How We Use Information
Information may be used to:

• Process and deliver orders
• Manage payments and transactions
• Provide customer support
• Send order updates and notifications
• Improve Website functionality and security
• Prevent fraudulent activity
• Send marketing communications where permitted

You may unsubscribe from marketing communications at any time using the instructions included in those messages.

4. Your Choices
If you wish to access, update, or request the removal of your information, please contact us at support@rakomu.com. Certain requests may affect our ability to provide services or complete transactions.

5. Sharing Information
We do not sell or rent personal information. Information may be disclosed where required by law, to protect our rights, investigate violations, or prevent unlawful activity.

6. Shopify and Payment Services
The Website is powered by Shopify Inc., which provides the e-commerce platform used to operate our store.

Information may be stored through Shopify's systems and infrastructure. Payments are processed through secure payment providers using recognized industry security standards, including PCI-DSS requirements where applicable.

Please note that Shopify and certain service providers may process or store information in countries outside your place of residence. As a result, your information may be subject to the laws and regulations of the jurisdictions where those providers operate.

More information about Shopify is available at:
https://www.shopify.com/legal/privacy
https://www.shopify.com/legal/terms

7. Service Providers
We may engage third-party providers to assist with services such as payments, shipping, analytics, customer support, and Website operations. These providers receive only the information required to perform their services.

8. External Websites
The Website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or security measures and encourage users to review their policies separately.

9. Analytics
We may use Google Analytics and similar technologies to understand visitor activity, improve Website performance, and enhance the user experience.

10. Cookies
Cookies and similar technologies help operate the Website, remember preferences, analyze traffic, and improve functionality.

You can manage cookie preferences through your browser settings. Additional information about Shopify cookies can be found at:
https://www.shopify.com/legal/cookies

11. Data Security
We maintain reasonable safeguards to help protect personal information. While we use commonly accepted security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Data Retention
Information is retained only for as long as necessary to fulfill business, legal, accounting, security, and operational requirements.

13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes become effective when published on this page. Continued use of the Website after updates constitutes acceptance of the revised policy.

In the event of a merger, acquisition, reorganization, or similar business transaction, information may be transferred as part of that process, subject to applicable privacy and data protection laws.